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Telenor and Alphabet’s Google Cloud have fashioned a partnership to digitalise the Norwegian telecom firm’s world operations and are exploring methods to collectively supply companies to prospects, the 2 firms stated on Monday.
The corporations is not going to solely use Google Cloud’s companies to spice up Telenor’s personal IT and community, but additionally collaborate to supply Telenor’s prospects with digital instruments, their respective chief executives informed Reuters.
Oslo-based Telenor serves 172 million prospects with roughly half its income generated in Asia and half within the Nordics.
The digitalisation undertaking will imply a giant transformation for Telenor, however can also be a part of its ambition to search out new income streams, Telenor’s CEO Sigve Brekke stated.
“I believe the long run for telcos is to maneuver past connectivity, and to create worth on prime of connecting prospects,” he stated.
With networks more and more reliant on software program, Telenor must construct a cloud-based enterprise, and Google’s skills in offering knowledge administration data, machine studying and synthetic intelligence make it a very good match, Brekke added.
“To digitalise our operation is to make it smoother,” Brekke stated. “You possibly can predict outages earlier than they occur… if you’re displacing a few of your backend processes, you possibly can easy out buyer experiences and make them higher.”
Digitalising the core operations of a telecommunications firm as massive as Telenor is new to Google Cloud and so are the joint buyer choices, stated Thomas Kurian, CEO at Google Cloud.
Among the many first companies the 2 envisage offering collectively is a platform to assist small- and medium-sized enterprises (SMEs) remodel to digital operations.
“This not nearly optimising knowledge centres and shifting knowledge centres to the cloud,” Kurian stated.
“The work that we’re doing with SMEs…we’re not simply providing as a expertise provider, however constructing a joint providing to a buyer section.”
© Thomson Reuters 2021
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