RBI announces revised norms for bank lockers: All you need to know

Aug 18, 2021
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NEW DELHI: The Reserve Financial institution of India (RBI) on Wednesday introduced revised norms for deposit lockers, protected custody and article facility in banks.
The revised tips will come into impact from January 1, 2022. It will likely be relevant to each new and present protected deposit lockers.
The RBI stated it has reviewed the ‘deposit locker/protected custody article facility supplied by the banks’ after considering varied developments within the space of banking and expertise, nature of shopper grievances and likewise the suggestions obtained from banks and Indian Banks’ Affiliation (IBA).
Listed below are the revised guidelines:
* Legal responsibility of banks might be restricted to 100 occasions its annual lease in case of fireplace, theft, constructing collapse or frauds by financial institution workers.
* Banks might be required to include a clause within the locker settlement prohibiting the hirer from preserving something unlawful or hazardous in lockers.
* A branch-wise record of vacant lockers in addition to a wait-list in core banking system (CBS) or some other computerised system compliant with cyber safety framework must be stored by banks.
* Each financial institution might want to acknowledge the receipt of all functions for allotment of locker and supply a wait record quantity to the purchasers, if the lockers will not be out there for allotment.
* The RBI has additionally detailed the compensation coverage and legal responsibility of banks within the revised directions.
* A board-approved coverage outlining the accountability owed by them for any loss or injury to the contents of the lockers on account of their negligence may also should be framed.
* The rules specify that banks shall not be accountable for any injury and/or lack of contents of locker arising from pure calamities or Acts of God like earthquake, floods, lightning and thunderstorm or any act that’s attributable to the only real fault or negligence of the shopper. Nevertheless, banks have to train acceptable care to guard their premises from such catastrophes.
* To make sure immediate cost of locker lease, banks are allowed to acquire a time period deposit, on the time of allotment, which might cowl three years’ lease and the fees for breaking open the locker in case of such eventuality.
* Current locker holders don’t have to pay such time period deposits, neither can the financial institution insist them to pay so.
* Banks could have the discretion to interrupt open any locker following due process if the lease has not been paid by the shopper for 3 years in a row.
* If locker lease is collected upfront, within the occasion of give up of a locker by a buyer, the proportionate quantity of advance lease collected shall be refunded to the shopper.
(With inputs from PTI)



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