Malwarebytes, an anti-malware software company, was founded in 2006. Malwarebytes offers a paid and free version of its anti-malware software that supports Windows OS, iOS and Android. The free version must be run manually. The paid version, which offers better features and is easier to use, can be run simultaneously.
Did you know that the paid version can be renewed at any time? This is what also led to Malwarebytes scam in the United States. Let’s find out more.
Malwarebytes Fraud:
They devised a Malwarebytes renewal scheme. The scammer sends Malwarebytes customers an email informing them that they have been charged a large amount for auto-renewal. These emails are scams as they attempt to install unauthorized software on your computer.
Malwarebytes exposed four types of messages. One email incorrectly spelled Malwarebytes. It informed users that a subscription for five devices was being renewed for $560.92. An email included a phone number for customer service. A subscription to five devices costs $79.99 per year. The email causes panic and urgency in the customer.
Malwarebytes Scam messages
The second email format includes a table with the invoice number, date and a reminder that $549.99 will be charged for renewal. The third email format thanks the customer for buying Malwarebytes. It provided the details of the invoice and informed them that their account had been charged $312.38.
The fourth email also informs customers that Malwarebytes memberships will be renewed on a specific date. There will be a $394 charge plus $5 taxes. Each email contained a number that could be used to reach Malwarebytes customer support.
How does Malwarebytes scam work?
Malwarebytes informs email messages fool customers by quoting large dollar amounts. This makes customers call fake numbers. These emails included a fake phone number, such as +1 (888)772-5373 or +1 (800)674-5706, respectively. Malwarebytes’ correct customer service number is +1 (800)520-2796 or +1 (408 852-4336).
The scammer will offer assistance to the customer and request remote control of their device. Malwarebytes discovered that scammers installed a software called SupRemo onto user devices. This allows them to remotely access the device without the user’s authorization.
Malwarebytes scam also revealed the fact that the scammers are based in Delhi, India. Once the scammer has connected to your device remotely, they can see all of your activities, including the payment transactions. SupRemo allows scammers access to your device and gives them access to files, camera, etc.
Conclusion:
Malwarebytes fraud suggests that scammers are using the paid version and its auto-renewal process. Malwarebytes fraud focuses on stealing customers under the guise of auto-renewal. Malwarebytes blocks any suspicious websites so the email message didn’t include a link to any website. Instead, the email message included a phone number.
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