[ad_1]
Exotel Techcom Non-public Ltd., a customer-engagement platform, stated it has raised $35 million as part of its collection C funding from IIFL AMC, Sistema Asia Fund, CX Companions, Singularity Development Alternatives Fund, and Arun Sarin, former CEO of Vodafone who has additionally joined the spherical as an angel investor and a mentor.
Current buyers Blume Ventures and A91 Companions additionally participated on this spherical, the agency stated. “This recent infusion of funds shall be used primarily to spice up the product choices,” it added.
Exotel & Ameyo lately introduced their merger. The mixed entity will deal with constructing a buyer engagement platform within the rising markets to speed up communication to the cloud and offering conversational AI capabilities for higher buyer expertise.
Shivakumar Ganesan, CEO & Co-founder Exotel stated, “The platform will supply a simple method for companies to speak with clients over voice, chat, SMS, WhatsApp, and video with out dropping context.”
Supply- thehindu