CFPB Tackles Junk Fees Charged by Debt Collectors

Jul 1, 2022
CFPB Tackles Junk Fees Charged by Debt Collectors

The Client Monetary Safety Bureau (CFPB) has launched an advisory opinion that targets “pay-to-pay” charges that debt collectors cost shoppers. The federal company says that illegal debt assortment businesses have tried to reap the benefits of silence within the regulation, calling them comfort charges, and utilizing third-party fee processors, which give a kickback to the businesses.

Key Takeaways

  • The CFPB has taken a stand towards “comfort charges” charged by debt collectors for sure fee strategies.
  • The federal company argues that the charges usually are not included within the scope of charges allowed by the Honest Debt Assortment Practices Act (FDCPA).
  • The company additionally tackles the connection some assortment businesses have with third-party fee processors.

CFPB Clarifies Which Debt Assortment Charges Are and Aren’t Authorized

Debt collectors play a significant position within the shopper finance ecosystem, says the CFPB, however assortment businesses are nonetheless sure by the regulation when figuring out which charges they will cost clients.

Particularly, the federal company has known as out illegal debt collectors who cost a comfort payment for sure fee strategies, equivalent to on-line and cellphone funds.

The CFPB’s advisory opinion reaffirms that the one charges that assortment businesses are allowed to cost are the charges licensed by the unique mortgage. Consequently, the “pay-to-pay” charges, because the CFPB calls them, are sometimes unlawful and drawback each shoppers and law-abiding debt collectors.

Moreover, the CFBP has clarified the position of third-party fee processors that assortment businesses use, stating that it is a violation of the FDCPA for debt collectors to obtain kickbacks from fee processors, who could cost unauthorized charges.

With the advisory opinion, the federal company confirms that simply because federal regulation would not expressly prohibit a payment, it does not imply it is permitted. Debt assortment charges have to be expressly licensed for collectors to cost them.