Mortgage Lender Review Methodology

Aug 6, 2022
Mortgage Lender Review Methodology

For those who’re trying to purchase or refinance a house, you’ll discover a huge panorama of mortgage lenders to select from. They provide many comparable merchandise, however the particulars are barely completely different in every case. How do you discover the one which’s best for you?

That will help you slim down the sphere, we researched an important options of the highest 45 mortgage lenders within the nation. Every one was given a ranking from 0 to five, based mostly on the next methodology.

Our Evaluate Processs

To evaluate corporations pretty, we seemed on the following main classes with the accompanying weights:

  1. High quality of Service: 55%
  2. Operational Options: 27%
  3. Forms of Loans Supplied: 12%
  4. Accessibility: 6%

Firms had been rated on a scale of 0 to five utilizing a wide range of standards in every class, like whether or not or not they provide on-line purposes, what number of states they’re licensed to problem mortgages in, and whether or not or not they provide loans like jumbo and FHA. Every criterion was weighted based mostly on its significance, and the scores had been mixed to create a mean rating for every firm.

Information Assortment

We collected data on 45 mortgage lenders, consisting of over 1,200 unique knowledge factors and data from the NMLS, HDMA, and Scotsman databases. A survey was performed of 1,195 mortgage debtors to raised perceive buyer satisfaction, quantities borrowed, rates of interest, and mortgage lengths, amongst different elements. We additionally reached out to firm representatives for extra details about their protection.

High quality of Service

We examined the next high quality of service standards with the accompanying weights:

  • Total buyer expertise: 42.50%
  • Advantages and grants: 5%
  • On-line utility: 5%
  • Software help on-line: 2.50%

Firms that present a greater high quality of service for purchasers scored increased; altogether, high quality of service elements accounted for 55% of the entire rating.

Total Buyer Expertise

We requested mortgage debtors about their experiences with mortgage lenders, and gave every lender a rating of 0 to 10. Getting a mortgage is a vital and doubtlessly tense life occasion, so this criterion accounted for 42.50% of the entire rating.

Advantages and Grants

Some lenders provide particular packages for brand spanking new and first-time homebuyers, like House Attainable and HomeReady loans. We gave corporations a rating of 1 if they provide advantages and grants, and a rating of 0 if they don’t; this criterion accounted for five% of the entire rating.

On-line Software

Having a straightforward, on-line utility is vital in the present day. We rated corporations on whether or not or not they provide such a characteristic; this issue accounted for five% of the entire rating.

Software Help On-line

Mortgage purposes are sophisticated, and they are often complicated; one of the best lenders provide some type of help for on-line candidates, like assist from a mortgage officer through chat. We gave corporations a rating of 0 if they don’t provide on-line utility help, and a rating of 1 in the event that they do; this issue accounted for two.5% of the entire rating.

Operational Options

We examined the next operational options with the accompanying weights:

  • State licensing: 12%
  • Variety of mortgage officers: 5%
  • Variety of mortgage originators: 5%
  • Brick-and-mortar branches: 5%

Firms with a wider attain and extra mortgage officers and originators scored higher total. Altogether, operational options accounted for 27% of the entire rating.

State Licensing

The extra states an organization is licensed to lend in, the extra obtainable it’ll be to the common buyer. We rated corporations on a scale from 0 to 1 based mostly on what number of states they’re licensed to lend in; this issue accounted for 12% of the entire rating.

Variety of Mortgage Officers

Most lenders require you to work with a mortgage officer to finish your mortgage utility, so availability of mortgage officers is vital. The variety of officers employed by a lender can change typically. We rated corporations on a scale of 0 to 1 based mostly on what number of mortgage officers they’ve; this issue accounted for five% of the entire rating.

Variety of Mortgage Originators

Mortgage originators additionally play an vital position within the course of. We scored corporations on a scale of 0 to 1 based mostly on what number of mortgage originators they’ve; this criterion accounted for five% of the entire rating.

Brick-and-Mortar Branches

We scored corporations based mostly on what number of lively brick-and-mortar department places they’ve; the extra branches, the upper the rating. This issue accounted for five% of the entire rating.

Forms of Loans Supplied

We examined whether or not or not lenders provide the next mortgage varieties, with the accompanying weights:

  • Non-conforming jumbo loans: 4.5%
  • FHA loans: 2.5%
  • VA loans: 2.5%
  • Adjustable fee loans: 2.5%

Altogether, availability of mortgage varieties accounted for 12% of the entire rating.

Non-Conforming Jumbo Loans

Jumbo loans are those who exceed the boundaries set by the Federal Housing Finance Company (FHFA). We gave corporations a rating of 0 if they don’t provide jumbo loans, and a rating of 1 in the event that they do; this criterion accounted for 4.5% of the entire rating.

FHA Loans

FHA loans have extra lenient necessities, making them a bit simpler to get. We gave corporations a rating of 0 if they don’t provide FHA loans, and a rating of 1 in the event that they do. This issue accounted for two.5% of the entire rating.

VA Loans

VA loans are provided by way of the U.S. Division of Veterans Affairs for eligible servicemembers, veterans, and their households. We gave corporations a rating of 0 if they don’t provide VA loans, and a rating of 1 in the event that they do; this issue accounted for two.5% of the entire rating.

Adjustable Charge Loans

The rate of interest of an adjustable-rate mortgage can range over time, in distinction to a fixed-rate mortgage. We gave corporations a rating of 0 if they don’t provide adjustable fee mortgages, and a rating of 1 in the event that they do; this issue accounted for two.5% of the entire rating.

Accessibility

We examined the next options associated to the accessibility of mortgage loans, with the accompanying weights:

  • Days to closing: 5%
  • Debt-to-income ratio: 1%

The extra accessible the lender, the upper the scores; total, these elements accounted for six% of the entire rating.

Days to Closing

Some mortgage lenders can take for much longer to shut a mortgage than others; this could be a downside if it takes too lengthy as a result of your fee lock may expire. We scored corporations on a scale of 0 to 1 based mostly on the common time it takes them to shut a mortgage; this issue accounted for five% of the entire rating.

Debt-to-Earnings Ratio

Your debt-to-income ratio refers back to the quantity of your month-to-month revenue that goes towards paying again your money owed. Totally different lenders could have completely different DTI ratio necessities, though they are typically pretty comparable throughout the board. We scored corporations based mostly on their minimal DTI ratio requirement for typical loans, with decrease DTI necessities scoring increased. This issue accounted for 1% of the entire rating.

Selecting the Greatest Mortgage Lender for You

It may be robust to check mortgage lenders, particularly as a result of vital details about potential charges and costs isn’t normally simply obtainable. In lots of instances, though not at all times, you might want to undergo the appliance course of and get pre-qualified to see your charges.


Our evaluations and roundups are meant to supply the most recent details about one of the best mortgage lenders obtainable in the present day. See the outcomes of our methodology right here: